Customer Service Rep I

Pay Rate: $20.00/hr.

Description/Comment:

o Assist customer-facing team to deliver prompt, convenient, and professional customer service to assigned clients.

o Assist team with back-end tasks, such as but not limited to, invoicing, sending data requests, and following up with clients.

o Proactively manage order process.

Required Skills, Education, and Experience level:

o A minimum of one year of business-to-business (B2B) client/customer service experience is highly preferred.

o Ability to absorb product knowledge quickly and process information to apply to client needs.

o Strong analytical stills, along with excellent organizational, time management, and multi-taking skills.

o Proficient with Microsoft Office Suit applications including Word, Excel, PowerPoint, and Outlook.

Business to business experience is good. We typically have good luck with people from a banking, teaching or insurance background. Customer service in a business setting is a definite plus.

Additional Job Details:

The contract is 100% remote but the goal is to convert, and FTEs must but hybrid so we will only consider candidates who are hybrid to one of the below locations:

Clayton, MO;

White Plains, NY;

NYC;

Dallas, TX;

Madison, WI;

and Wilmington, DE.

The hybrid office location is required on resume to be considered

8:30am - 5pm CST but flexible a bit in each direction

12/8 Start Date

Duration: 6 months -- potential to convert

40 hours per week with potential for OT when needed

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.